Date: November 5, 2013
Time: 12 p.m. PT/3 p.m. ET
CE Credits: 1 TW

Description: Partial narrative dictation can be the bridge between EHR and transcription services to enhance the documentation of unique patient information that cannot be templated. The purpose is to complement the EHR and work with providers to document detail needed for complete, comprehensive patient care specifically in the areas of history of present illness and medical decision-making, as well as complicated clinical plans.

Speaker Biography: Melissa Harper is the Manager of Corporate Transcription Services for UC Health, an integrated delivery system, in Cincinnati, Ohio.  Melissa has been a transcriptionist for more than 26 years, and employed by UC Health for more than 20 years. Formerly, UC Health was part of a larger organization (Health Alliance) and as transcription supervisor, Melissa was managing up to 80 MTs for a seven-facility healthcare delivery system.  Currently she manages 20 staff including 12 MTs, 6 EHR Support Specialists and 2 Admin Support.  Melissa also serves her organization as technical liaison for IT project management and analyst for documentation systems.  UC Health recently implemented Epic within the entire organization where she has had the opportunity to lead an initiative to transition MTs into EHR/IT support analyst positions as well as piloting a clinical documentation integrity program for EHR-created provider notes for process improvement. Melissa has also been an adjunct instructor at Antonelli College for medical terminology/documentation.