Title: Compensation Best Practices Toolkit (panel discussion)
Presenters: Sherry Doggett; Joyce Smith; Patricia King; Carole Gilbert, RHIT, CHTS-IM; Cheryl Klopcic, RN, BSN, CMT, RHIT
Date: October 8, 2015
Time:1 p.m. PT/4 p.m. ET
CE Credits: 1 PD
Many changes have occurred within the transcription industry that have affected wages dramatically. A group of managers and other industry leaders formed a task force earlier this year to address the many issues that impact transcription pay: differences in transcription platforms and associated technical issues, staff skill sets, difference in work environments, patient acuity mix, lack of staff training, speech editing versus traditional transcription, difference in pay models, QA impact on pay, etc. We also reviewed new emerging roles with implementation of EHRs, and how best to pay. This session will include an overview of the Compensation Best Practices toolkit and how to address pay issues within your own organization or MTSO. The toolkit includes best practices for different settings and the impact of various pay models on those settings. Tips for evaluating the impact of your technical systems and your staff skills sets on various pay models are also included.
- Learn how to evaluate various pay models and determine the impact of each on your organization or MTSO.
- Learn how different text platforms or speech engines may impact your pay model and how to improve your staff’s performance through process improvement and staff involvement
- Learn how to sell your ideas to upper management
Sherry Doggett is an AHDI past president (2011-2012), having served two terms on the board. She is an active member of the AHDI Manager/Supervisor’s Steering Committee and served as chair of the AHDI National Past Presidents Council. She retired May 1, 2013, as Director of Corporate Transcription Services UC Health in Cincinnati, Ohio, a multi-hospital integrated delivery system.
Joyce Smith is the manager of Transcription and Document Integrity for Spectrum Health in Grand Rapids, Michigan. Spectrum Health is a large integrated teaching health care system with 11 hospitals, a 600+ physician medical group, and a health plan serving western Michigan. Joyce currently serves as the Newsletter Editor for the Great Lakes Region AHDI, and serves on the AHDI Managers/Supervisors Alliance.
Patricia (Patt) King is the manager of HIM Transcription for Tucson Medical Center and TMC Healthcare in Tucson, Arizona. Tucson Medical Center, licensed at more than 600 beds, has been Tucson’s locally-governed nonprofit regional hospital for over 70 years. Patt is experienced in all aspects of transcription during her 30 years in the industry. The Compensation Best Practices Task Force is Patt’s first experience working with AHDI.
Carole J. Gilbert, RHIT, CHTS-IM, has been a medical language specialist for over 42 years and is the owner of Gilbert Medical Transcription Services, Inc. Carole has participated in panel discussions and presentations on numerous topics related to the MT industry for vocational transcription programs at local and state chapters of AHDI and AHIMA. She is currently serving as the 2015-2016 Secretary for the Central Florida Chapter of AHDI.
Cheryl Klopcic, RN, BSN, CMT, RHIT, has worked for Southern Illinois Healthcare (SIH) for 25 years as a medical transcriptionist and transcription supervisor. SIH is a 3-hospital system with a large medical group and clinic serving the entire southern Illinois area. Cheryl has been active in AHDI for many years and has published numerous articles in For The Record and Advance. She teaches medical-related classes at John A. Logan College.
Even if you can’t attend the live webinar, registering will enable you to automatically receive a link to the recorded webinar 24 hours after the live presentation ends.