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|Career Map: Administrative Roles|
This position may be in a physician's office where the medical secretary may schedule surgery, tests, or appointments. May be required to enter data in the EHR or transcribe dictation. May also be in a hospital department such as cardiology, pathology, or radiology. May schedule appointments, exams, and transcribe reports.
Patient Services Representative
The initial point of contact for patients entering the health system through various portals within the organization. Acts as ambassadors for customer service, service recovery, and follow through for patient satisfaction. Responsible for accurate data input, ensuring all financial and regulatory requirements are met.
Experience/Skill Sets Required:
Experience/Skill Sets Preferred:
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