CE Credit: 1 PD
With the continuing development of new medical record technologies and the constant pressures to cut costs, the question that keeps being asked is, "What is the value of medical transcription?” While it often is assumed that medical transcription can be cut without any negative impact on documentation, this premise has not been sufficiently tested. Drawing on primary research and a review of other studies regarding physician record-keeping practices, this presentation will examine what value medical transcription provides in creating quality and useful healthcare documentation. The presentation will cover the importance of perception in creating value, the area of behavioral economics, and messaging strategies for the medical transcription industry.
Speaker Bio
Gary David's research focuses on: 1) examinations of workplace practices, 2) ethnic identity and community, and 3) intercultural communication. He has conducted research primarily in workplace settings where intercultural/intergroup interactions take place on a regular basis. Past studies include the analysis of interactions between workers and customers in Arab-owned convenience stores in Metropolitan Detroit. Present projects include examining the nature of collaborative activity in multicultural worksites, the impact of speech recognition technology and electronic medical records on healthcare, the implementation of enterprise systems on workplaces, and how co-workers build a collaborative relationship through engaging in workplace practices.