Home   |   About AHDI   |   Shopping Cart   |   Contact Us   |   Sign In   |   Join
Webinar: The Making of a Document Integrity Program
Tell a Friend About This EventTell a Friend
Webinar: The Making of a Document Integrity Program

When: February 7, 2018
11:00 a.m.-12:00 p.m. Pacific/2:00-3:00 p.m. Eastern
Where: United States
Contact: Kristin Wall

Online registration is closed.
« Go to Upcoming Event List  

Title: The Making of a Document Integrity Program

Presenters: Joan VanVels, CHDS, and Julie Staal, CHDS

Date: February 7, 2018

Time: 11:00 a.m.-12:00 p.m. Pacific/2:00-3:00 p.m. Eastern

CEC: 1 Medical Transcription Tools (MTT)

Cost: $5 Student Members/$15 Members/$25 List Price


Session Description

Healthcare documentation has evolved to include clinician-created documentation. Whether the provider uses pick lists, smart links, speech recognition, or traditional typing, it is imperative that this documentation be audited for quality and accuracy. Spectrum Health in Grand Rapids, MI, recognized this need and immediately began transitioning former medical language specialists into healthcare documentation analysts. They have developed robust resources, comprehensive training and mentoring programs, as well as production and quality expectations for their team. Spectrum Health is now committed to having a 100% credentialed workforce.


The document integrity analyst’s role in ensuring patient safety and identifying/reporting/correcting errors that put patients, providers, and healthcare systems at risk will be discussed. Critical errors that have the potential to harm patients, as well as those errors that compromise the quality of documentation, will be outlined.


All aspects of establishing a document integrity program will be highlighted, to include the essential objectives of the auditing process and the use of one comprehensive marking resource. The risks of unmonitored documentation influence patient safety, financial impact, compliance issues, and legal consequences. Proactive provider education and relationships with other departments within the hospital system ensure the integrity and accuracy of the patient record and are pivotal to a successful auditing program. 


Learning Objectives

  1. Identify the need for and value of a Document Integrity program.
  2. Identify document types to audit and the error matrix.
  3. Establish an auditing process that includes comprehensive resources and a training program.
  4. Establish relationships with stakeholders (providers, legal, coding, risk management, etc.).
  5. Establish an ongoing QA program and competency testing.


About the Authors

Joan VanVels, CHDS, and Julie Staal, CHDS, are senior healthcare documentation quality analysts at Spectrum Health in Grand Rapids, MI. They have both been an integral part of developing the Document Integrity program at Spectrum Health since its inception. With their experience as healthcare documentation specialists and recognition of where the industry was headed, Joan and Julie knew this would be the future of healthcare documentation. As senior analyst, Joan has developed a comprehensive marking manual, a one-stop source for auditing healthcare documentation that the entire team relies upon. As senior analyst, Julie has developed a comprehensive training and development program. Joan and Julie both assist with department operations and provide ongoing support to the entire team. They have frequently been consulted by facilities outside of Spectrum Health for their expertise.


Attendance is limited to the first 100 registrants! Registrants will automatically receive the recorded webinar in the event you cannot attend live.

Association Management Software Powered by YourMembership  ::  Legal